Interview with Mr. René Dortmundt
Director – Global Shared Services at Brightstar Lottery
Interview With Mr. René Dortmundt GUEST ARTICLE WITH MR. RENE DORTMUNDT, Director – Global Shared Services, Brightstar Starting a Shared Services Center (SSC) or Global Business Services (GBS) journey is a bold and transformative decision – one that demands vision, resilience, and a deep understanding of both people and processes. Over the past three decades, […]
The Quiet Shift from Task Automation to Intelligent Process Orchestration
It requires strong data foundations, disciplined use-case selection, robust governance, and a willingness to evolve the operating model itself.
January 2026 Edition
In Focus: Agentic AI: From Automation to Orchestration — A Strategic Dialing of the Source-to-Pay Engine
