Interview With – Mr. Dhaval Pandya
INTERVIEW OF THE MONTH INTERVIEW WITH MR. DHAVAL PANDYA, CIO & CDO – JSW Paints Private Limited The term digital transformation has different connotations for different enterprises. What is your view of digital transformation? Do you believe that the term ‘digital’ itself has evolved in the past few years, and if so how? You are […]
Interview With – Mr. Sanjay Kathuria
INTERVIEW OF THE MONTH INTERVIEW WITH MR. SANJAY KATHURIA, Head FSSC- International Operations What are some of the transformation predictions in the finance function within large enterprises? In what ways are these contributing to better company performance? Digital technologies are being leveraged to make finance processes more agile, accurate and help management make more informed […]
Global Business Services Trends 2021
The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday’s logic
Interview With – Mr. Sameer Madan
INTERVIEW OF THE MONTH INTERVIEW WITH MR. SAMEER MADAN, Director Finance-Agilent Technologies How has COVID-19 impacted the shared service operating model? What changes are you seeing? Stereotyped theories and long-held beliefs around the shared services landscape have been challenged during the pandemic. Nimble SSC organizations with a digitally oriented workforce have been able to adapt […]
Interview With – Mr. K V Dipu
INTERVIEW OF THE MONTH INTERVIEW WITH MR. K V DIPU, President and Head of Operations and Customer Service Bajaj Allianz General Insurance Company The term digital transformation has different connotations for different enterprises. What is your view of digital transformation? Do you believe that the term ‘digital’ itself has evolved in the past few years, […]
Procurement Transformation with Blockchain
The procurement function is ridden with significant complexity caused by a variety of factors, often the result of faster lead time expectations from the customers, customized experiences
Interview With – Mr. Joydeb Chatterjee
INTERVIEW OF THE MONTH INTERVIEW WITH MR. JOYDEB CHATTERJEE, Senior Vice President and CFO – Packaging Films Laminated and Coated Fabrics Business at SRF Limited What are some of the transformation trends in the finance function with large enterprises? Could you share some of the transformation initiatives that you have taken at SRF? We have […]
Impact of COVID on Shared Services and GBS
COVID-19 has created a ‘new normal’ and presented fresh challenges to businesses across the globe, irrespective of their industry and size.


















