Interview With – Mr. Sandip Tarkas
President (Customer Strategy), Future Group CEO, Bengal Warriors
Customers are increasingly looking for an integrated channel experience as they engage…
Unified Customer Experience
Delivering a great customer experience is beyond just training and empowering customer facing employees. Rather it should be a part of the company’s DNA. he internal structure of a business should be designed in a way that supports in the creation and delivery of excellence in ….
Interview With – Mr. Sanjay Tripathy
Sr.Executive Vice President - Marketing, Product, Digital and E-Commerce with HDFC Life
With the coming of age of millennials, what do you believe are some mega trends reshaping…
Transformation In Insurance – The Changing Face Of The Customer
By 2020, half of the world’ s population is expected to be connected to the internet via mobile devices, 90% of the population over 6 years old are expected to have a mobile device and over two-third of then world’ s population
